Psychology Lecturer in the School of Social Work, Psychology and Public Health (since September 2009) [Module Leader Understanding Mental Health]
Professional Development Facilitator: Institute of Customer Services (since April 2010).
A ‘people orientated’, enthusiastic, approachable and an extremely adaptable individual. I have immense experience in leadership and management development, management, consultancy and coaching/training with a track record of formulating innovative and leading edge strategies for maximising senior management potential within the HBOS business. Strongly change orientated and customer focused – key skills lie in relationship management, interpersonal impact, training design and delivery and creative thinking. Has the ability to consistently inspire and motivate others with great enthusiasm.
Management Coaching, Organisational Development, Customer Focus, Employee Engagement and Workplace Experience, Positive Psychology, Emotional Labour and Mental Health.
|Allerton Building L814.|
|0161 295 2812|
Professional Development Qualifacitions - facilitating workshops (Coaching and Assessor Development Programmes ICS Qualifications) for over 2000 member organisations nationally.
Assessor Member of the Institute of Customer Services (AMICS)
Berry, K (2005), Embedding a Coaching Style of Leadership in HBOSm, Retail Network Channel, Case Study, EMCC, Zurich Switzerland, Novemeber 2005.